Website Terms of Use

1. Introduction

Welcome to the Taktmind website.

These Website Terms of Use (“Terms”) govern your access to and use of the website located at www.taktmind.ai (the “Website”), operated by Taktmind Ltd (“Taktmind”, “we”, “us” or “our”).

By accessing or using the Website, you agree to comply with these Terms.

If you do not agree with these Terms, you should discontinue your use of the Website.

Please read these Terms alongside our Privacy Policy and Cookie Policy.

2. About Taktmind

Taktmind Ltd is a UK-based industrial technology company focused on helping manufacturers continuously improve operational performance through digital technologies, industrial data, engineering intelligence and artificial intelligence.

Our solutions support areas including:

• Manufacturing continuous improvement and operational excellence;
• Industrial Internet of Things (IIoT) monitoring;
• Machine and environmental data acquisition;
• Manufacturing process analysis;
• Engineering experimentation and process optimisation;
• AI-enabled industrial decision support.

Company information

3. Scope of These Terms

These Terms apply to the publicly accessible Website, including its pages, text, images, graphics, downloadable materials and other published content.

They do not govern the use of Taktmind’s subscription software, connected monitoring systems, hardware, customer portals or professional services.

Those products and services are subject to separate agreements, where applicable, including:

• SaaS Terms and Conditions;
• Master Services Agreements;
• Data Processing Agreements;
• Service Level Agreements;
• Product-specific terms and customer contracts.

If there is a conflict between these Website Terms and a separately executed customer agreement concerning the relevant products or services, the applicable customer agreement will govern that relationship.

4. Permitted Use of the Website

You may access and use the Website for lawful purposes, including:

• Learning about Taktmind and its technologies;
• Reviewing information about our products and services;
• Contacting our team;
• Requesting product demonstrations;
• Exploring potential commercial partnerships;
• Accessing publicly available educational or technical resources.

You agree to use the Website responsibly and in accordance with applicable laws.

You must not use the Website in a way that interferes with its security, availability or normal operation.

5. Prohibited Activities

You must not:

• Use the Website for unlawful, fraudulent or misleading purposes;
• Attempt to gain unauthorised access to our systems, servers or data;
• Introduce malware, malicious code or other harmful technologies;
• Disrupt or overload the Website or its infrastructure;
• Attempt to bypass security or access restrictions;
• Use automated tools to extract substantial amounts of Website content without authorisation, except where permitted by law;
• Copy, reproduce or commercially exploit Website content in breach of intellectual property rights;
• Impersonate another person or organisation;
• Submit false, abusive, defamatory or unlawful information through our contact forms;
• Use the Website in a way that infringes the rights of Taktmind or any third party.

We reserve the right to restrict access or take appropriate action in response to misuse, subject to applicable law.

6. Intellectual Property Rights

Unless otherwise stated, the Website and its original content are owned by or licensed to Taktmind Ltd.

This may include:

• The Taktmind name, logo and brand identity;
• Product names and branding;
• Website text, graphics and design;
• Diagrams, illustrations and technical explanations;
• Software-related descriptions and documentation;
• Marketing materials and downloadable publications;
• Other original content and materials.

These materials may be protected by copyright, trademark, database rights and other intellectual property laws.

You may view the Website and download or print reasonable extracts for personal reference or legitimate internal business evaluation, provided that you:

• Do not modify the materials in a misleading manner;
• Retain applicable copyright and ownership notices;
• Do not imply endorsement or affiliation without authorisation;
• Do not redistribute or commercially exploit the materials without permission.

No intellectual property rights are transferred to you through use of the Website.

All third-party trademarks and materials remain the property of their respective owners.

7. Product and Technology Information

The Website may contain information about Taktmind’s software, industrial monitoring technologies, AI capabilities, engineering methods and related services.

We aim to ensure that this information is accurate and useful. However, product descriptions, technical specifications, functionality and availability may change.

Unless expressly agreed in a binding written contract, information published on the Website:

• Is provided for general information and commercial evaluation;
• Does not constitute a binding product specification;
• Does not guarantee particular performance, functionality or results;
• Does not constitute an offer capable of acceptance;
• May be updated or withdrawn without prior notice.

Any binding commitments regarding products, services, implementation, performance or support will be established through the relevant contractual agreement.

8. Engineering, Manufacturing and AI Information

Taktmind may publish technical articles, educational resources, examples, calculations, diagrams, case studies and information relating to manufacturing processes, continuous improvement, industrial monitoring and artificial intelligence.

This content is intended for general information and education.

Manufacturing processes involve operational, technical, environmental and safety considerations that depend on specific equipment, materials, facilities and operating conditions.

You should not rely solely on Website content when making engineering, operational, safety-critical or production decisions.

Appropriate professional assessment, testing, validation and compliance checks should be undertaken before implementing changes to industrial processes or equipment.

AI-generated recommendations, optimisation concepts and illustrative technical examples described on the Website should not be interpreted as universally applicable or guaranteed solutions.

Nothing in these Terms removes any obligation or responsibility that Taktmind may expressly assume under a separate customer agreement.

9. Case Studies, Results and Testimonials

The Website may contain examples of projects, applications, customer experiences and performance improvements.

Where specific results are presented, they relate to the circumstances described and may depend on factors such as:

• Equipment configuration;
• Process conditions;
• Operational practices;
• Available data;
• Implementation methods;
• Customer-specific requirements.

Past or illustrative results do not guarantee equivalent outcomes in other manufacturing environments.

Where examples are hypothetical or illustrative, we will endeavour to identify them appropriately.

Customer names, logos, endorsements and commercially sensitive information will be used subject to appropriate permissions.

10. Website Availability

We aim to keep the Website accessible and functioning properly.

However, we do not guarantee uninterrupted or error-free availability.

The Website may be temporarily unavailable due to:

• Maintenance or updates;
• Technical faults;
• Hosting or network interruptions;
• Security incidents;
• Circumstances beyond our reasonable control.

We may modify, suspend or discontinue parts of the Website where reasonably necessary.

11. Third-Party Websites and Links

The Website may contain links to external websites, publications, platforms or services operated by third parties.

These links are provided for convenience or additional information.

Unless expressly stated, a link does not imply that Taktmind endorses, controls or is affiliated with the third party.

We are not responsible for the content, availability or privacy practices of independent third-party websites.

Your use of those websites is subject to their own terms and policies.

12. Information Submitted Through the Website

You may provide information through contact forms, demonstration requests, enquiries or other Website features.

You agree that information submitted by you will be accurate to the best of your knowledge and that you are entitled to provide it.

Please do not submit:

• Passwords or other sensitive authentication credentials;
• Confidential manufacturing recipes or proprietary process data unless an appropriate agreement is in place;
• Sensitive personal information that is unnecessary for your enquiry;
• Information belonging to third parties that you are not authorised to disclose;
• Unlawful or malicious content.

We will handle personal data submitted through the Website in accordance with our Privacy Policy.

Submitting an enquiry does not automatically create a customer relationship, consultancy engagement, confidentiality agreement or other binding commercial obligation.

13. Confidential Information

Information made publicly available on the Website should not be treated as confidential unless expressly identified and governed by an appropriate agreement.

Similarly, submitting information through a general contact form or email address does not, by itself, establish a non-disclosure agreement.

If you wish to discuss confidential manufacturing processes, commercially sensitive information, proprietary technology or intellectual property, please contact Taktmind to arrange an appropriate confidentiality agreement before disclosure.

Nothing in this section overrides an existing binding confidentiality agreement between you and Taktmind.

14. Privacy and Cookies

We process personal data in accordance with applicable data protection laws and our Privacy Policy.

Our use of cookies and similar tracking technologies is explained in our Cookie Policy.

You can review these documents at:

Where required, we provide controls for managing consent to optional cookies and tracking technologies.

15. Cybersecurity and Responsible Use

You must not attempt to compromise the security of the Website or its supporting systems.

If you believe you have identified a security vulnerability, please report it responsibly to:

info@taktmind.ai

Please provide sufficient information to allow us to investigate the issue.

You must not exploit a suspected vulnerability, access data without authorisation, disrupt services or disclose information unlawfully.

We appreciate responsible reports that help protect our users and systems.

16. Disclaimers

We take reasonable care in preparing Website content.

However, to the extent permitted by law, the Website and its content are provided on an “as available” basis.

We do not warrant that:

• All Website content will always be complete, accurate or up to date;
• The Website will always be available without interruption;
• The Website will be free from all technical errors or vulnerabilities;
• Information presented on the Website will be suitable for every individual business or engineering application.

Nothing in these Terms excludes warranties, guarantees or obligations that cannot lawfully be excluded.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Any other liability that cannot lawfully be excluded or restricted.

Subject to those protections and to the extent permitted by applicable law, Taktmind will not be liable for losses arising solely from reliance on general informational Website content where such reliance is unreasonable or where the content was not intended as professional advice.

We will not be liable for losses resulting from unauthorised use of the Website, misuse of its content or failures attributable to independent third-party websites or services, except where applicable law provides otherwise.

These Terms do not limit or replace liabilities expressly agreed under separate customer contracts.

Nothing in these Terms affects any mandatory rights you may have under applicable law.

18. Indemnity

Where permitted by applicable law, business users agree to be responsible for losses, claims and reasonable costs directly arising from their unlawful use of the Website or deliberate infringement of Taktmind’s intellectual property rights.

This provision does not apply where the relevant loss results from Taktmind’s own breach of law or obligations.

It does not override mandatory statutory rights.

19. Changes to the Website and These Terms

We may update the Website and these Terms to reflect:

• Changes in our business or services;
• New website features;
• Security requirements;
• Legal or regulatory developments;
• Improvements to the clarity of our terms.

The latest version will be published on the Website with an updated revision date.

Changes will apply prospectively from the stated effective date, subject to applicable law.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

For disputes arising from business use of the Website, the courts of England and Wales will have jurisdiction, subject to applicable law.

If you are a consumer, nothing in these Terms removes mandatory protections or rights to bring proceedings in a court available to you under applicable law.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

22. No Waiver

If Taktmind does not immediately enforce a provision of these Terms, this does not mean that we waive the right to enforce it later.

23. Contact Information

For questions about these Terms or the Website, please contact: